Time frames for services

  • Emergency travel certificate: 5-10 business days
  • Visas for visit less than 90 days: 5 business days
  • Visas for over 90 days stay: 8 weeks
  • All other applications are processed in South Africa and may take up to 6 months. Applicants are welcome to do follow up directly with the Department of Home Affairs for their passports and certificates progress update
  • DHA Head Quarters Pretoria, Gauteng, South Africa.
  • Phone: 0800 601 190/ 012 406 2500
  • Email: hacc@dha.gov.za