Lost or damaged passport

Fee: C$181.00 (Effective from 01 NOV 2022)

Requirements: Please ensure that you submit two sets of the application: a) the original application forms with supporting documents, and (b) a copy of the completed set.

  • BI 73 – Passport Application form; with signature and left thumb print of people 16 years and older. Section B to be certified by an official who will take your left thumbprint. You have to sign section ‘signature of the applicant’ in the middle of the signature box if you are 16 and older. Page 2 is to be signed by ages 18+. Parents for 17 and below must sign page 2 including declaration. The address section is to be completed with your Canadian residential address and your telephone numbers.
  • BI 9 / DHA 9 form (COMPULSORY FOR ALL PEOPLE 16 YEARS AND OLDER) – Full set of fingerprints. This form must be submitted by applicants 16 years old and older. Complete in full and sign. Include email where possible. Fingerprints can be taken at the nearest police station, fingerprints taking centers or notary public office. Electronic fingerprints on police cards are not accepted. This form is not downloadable. Please send a self-addressed stamped envelope with a request for BI-9 to receive this form. Please include a photocopy of the passport. Please note that BI-9 is A-4 (30x21cms) size form, which may not be folded. Your stamped envelope should be able to fit unfolded pages.
  • Requests submitted with no envelope or a wrong size envelope will be unattended.
  • BI 529 – Determination of citizenship; Compulsory for all applications. When fully completed please ensure that your form is signed and dated. Page 1 is about the applicant and when they left South Africa. Question 9 is important and the reason why you left. Page 2 is about the applicant parents. Complete the information to the best of your ability even if parents are deceased. Don’t forget to sign and write your Canadian residential address.
  • Divorce decree. To be submitted by divorced female applicants who wish to retain their maiden name. Those applicants who wish to change their surname to their new married surname should include a decree of divorce and their current marriage certificate;
  • Certified copy of marriage certificate. To be submitted by married women irrespective of whether they will or will not change their surname;
  • Submit Affidavit to change surname. To be submitted by recently married female applicants who would like:
    • their surnames to be changed accordingly,
    • to retain their maiden surnames, or
    • wish to use double–barrel surnames;
  • Certified copy of South African ID book and/or Birth Certificate;
  • Certified copy of Exemption Certificate in terms of section 6(2) of the South African Citizenship Act, 1995. To be submitted by applicants with dual citizenship or Notarized sworn affidavit stating that no other citizenship has been acquired;
  • Certified copy of Canadian Citizenship Certificate, PR card, study or work permit;
  • Notarized certificate of naturalization. To be submitted by applicants who are naturalized South Africans.
  • BI-335E – Loss of Passport Report and Police Report for Loss of Passport. To be submitted by applicants who lost their passports and are applying for a new passport; Please note that in this case, the passport fee is CAN $181.00 (provided that where the document had been lost/stolen/damaged through no negligence on the part of the holder only the normal fee will be payable)
  • FOUR passport size photos with white background which must comply with the description below
  • copy of Current passport front page IF YOU HAVE KEPT A COPY
  • Money order for CAN $181.00 made payable to the “South African Consulate General” in Toronto or to the “South African High Commission” in Ottawa. No cash, please. No personal cheques, please.
  • Self addressed Express post/ Priority Canada Post self-addressed envelope
  • Photographs. Please see this poster
  • The photographs must be:
    • Four identical colour photos for passports
    • be taken with a WHITE background
    • not more than one (1) month old
    • 35mm in width and 45mm in height also called immigration size in Canada
    • a close-up of your head and top of your shoulders so that your face takes up 70 – 80% of the photograph
    • of high quality with no ink marks or creases and not damaged
    • show you looking directly at the camera
    • have appropriate brightness and contrast
    • be printed on high-quality photo paper
    • show your natural colour
    • show your eyes open and clearly visible – no hair across your face
    • show you facing square onto the camera, not looking over one shoulder (portrait style) or tilted
    • show both edges of your face clearly
    • be taken with uniform lighting and not show shadows or flash reflections on your face and no red-eye
    • show you alone (no chair backs, toys or other people visible)

All forms to be completed in BLACK ink.

Do NOT to write “N/A” or draw lines through the form if the question does not apply, leave blank space.

Do NOT use wite-out.